Michelle Hall, activities assistant at Alameda Oaks Nursing Center in Corpus Christi, Texas, received Life Care Centers of America’s Gulf States Region Whatever It Takes And Then Some Award on Aug. 16, 2017, for her dedication to customer service.
Executives from Life Care awarded Hall a $1,000 cash prize during an awards ceremony at the company’s headquarters in Cleveland, Tennessee. She was chosen from among hundreds of associates in the Gulf States Region and was one of only eight associates from Life Care’s more than 200 facilities nationwide to receive the award.
Hall often donates clothes to residents who don’t have any family members to provide for them. She also started a program in which, when a resident passes away, she goes through the pictures that were taken at parties and other events at the facility, gathers the photos of that resident and puts them together into a memory scrapbook for the families.
“I’m a picture person,” said Hall. “I like the memories of what we did, and it gives me more time to learn about them. The residents are my family.”
Life Care Centers of America’s Whatever It Takes And Then Some program rewards associates for extraordinary acts of kindness. Monthly awards are presented in Life Care facilities nationwide based on nominations from fellow associates, family members, residents and guests. Each facility then chooses an annual winner, from which the divisional winners are selected.
“Dedicated caregivers routinely go far above and beyond their job descriptions, and Michelle Hall certainly demonstrates by her example their professionalism and compassion for the residents they serve,” said Beecher Hunter, Life Care president. “We are proud of Michelle and the thousands she represents in their selfless approach to the needs of others.”