Life Care Centers of America’s Whatever It Takes And Then Some program honors associates who go beyond their job descriptions in caring for residents, their families and fellow associates. Here are three of the inspiring stories from our October 2014 winners:
Lydia Alvarado, certified nursing assistant at Alameda Oaks Nursing Center in Corpus Christi, Texas, has helped several residents communicate better. One resident’s native language is Korean, and she speaks very little English. Alvarado downloaded a Korean translation app for the resident, which the resident loves. They have taught each other a few more words in Korean and English, and the resident feels respected and loved.
Another resident is hard of hearing, and Alvarado brought in a dry erase board so she could write messages on a reusable surface. According to the two associates who nominated her, “The resident often laughs when she reads the messages on the board and is happier now that she understands what the staff is trying to communicate to her.”
Jennifer Mynatt, licensed practical nurse at Ridgeview Terrace of Life Care in Rutledge, Tennessee, demonstrated great love and compassion for a resident who was nearing the end of her life. Mynatt recognized that the resident’s birthday was also approaching, and she went to an area store the day before the birthday and bought numerous birthday cards. She then passed them out to associates to sign. Mynatt covered the resident’s wall with the signed cards, and though the resident passed away on her birthday, she was surrounded by her family, caring associates and a room full of cards.
Colleen Haley, registered nurse at Life Care Center of Sandpoint, Idaho, brought her two horses to the facility so the residents could see and pet them. She planned this for many months, training the horses to be around wheelchairs without being spooked. “We appreciate all of your time spent preparing your horses and the time spent making our residents happy,” said Debra Decker, activity director, in her nomination. “Our residents will not forget this day!”